Platform Terms of Use

Version: 2026-06-legal-l1

1. About Protein Link

Protein Link (“the Platform”) is a business-to-business online marketplace operated by Protein Link Pty Ltd (ABN to be confirmed) that connects wholesale protein suppliers with commercial buyers in Australia.

2. Eligibility

The Platform is available to registered Australian businesses only. By registering, you confirm that you are authorised to act on behalf of the business entity you represent and that your company holds any licences required to buy or sell wholesale food products.

3. Account Registration

You must provide accurate company details, including your Australian Business Number (ABN) where applicable. Accounts are subject to approval by Protein Link. We may refuse or revoke access at our discretion if information provided is inaccurate or if your use violates these terms.

4. Platform Role

Protein Link acts as a marketplace facilitator. We are not a party to any sale between buyers and suppliers. Title to goods passes directly from the supplier to the buyer. Protein Link does not take possession of, inspect, or warrant the quality of any products listed on the platform.

5. User Obligations

  • Do not list products you are not legally permitted to sell.
  • Do not upload misleading product descriptions, prices, or images.
  • Respond to order requests and communications in a timely manner.
  • Comply with all applicable Australian laws, including food safety regulations.

6. Fees and Payments

Protein Link may charge a platform fee on transactions processed through the marketplace. Fees are disclosed before order confirmation. Payment processing is handled by Stripe and subject to Stripe’s terms of service.

7. Limitation of Liability

To the maximum extent permitted by Australian law, Protein Link’s liability is limited to the platform fees paid by you in the twelve months preceding any claim. We are not liable for losses arising from product quality, delivery delays, or disputes between buyers and suppliers.

8. Termination

Either party may terminate access by providing written notice. Protein Link may suspend accounts immediately if we reasonably believe a breach of these terms has occurred. Obligations arising from completed transactions survive termination.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Disputes will be resolved in the courts of New South Wales.

10. Changes to These Terms

Protein Link may update these terms from time to time. We will notify registered users of material changes via email. Continued use of the Platform after notification constitutes acceptance of updated terms.